Frequently Asked Questions
Service Dog FAQ
What is a service animal?
Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.
Does the ADA require that service animals be certified as service animals?
No. Covered entities may not require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal, as a condition for entry.
There are individuals and organizations that sell service animal certification or registration documents online. These documents do not convey any rights under the ADA and the Department of Justice does not recognize them as proof that the dog is a service animal.
Does the ADA require service animals to be professionally trained?
No. People with disabilities have the right to train the dog themselves and are not required to use a professional service dog training program.
Are service-animals-in-training considered service animals under the ADA?
No. Under the ADA, the dog must already be trained before it can be taken into public places. However, some State or local laws cover animals that are still in training.
Do service animals have to wear a vest or patch or special harness identifying them as service animals?
No. The ADA does not require service animals to wear a vest, ID tag, or specific harness.
My city requires all dogs to be vaccinated. Does this apply to my service animal?
Yes. Individuals who have service animals are not exempt from local animal control or public health requirements.
Can service animals be any breed of dog?
Yes. The ADA does not restrict the type of dog breeds that can be service animals.
Paws On Planes Inc. FAQ
How do I get started?
You email us at [email protected] to schedule your FREE cosultation.
How do I know if I qualify for a Psychiatric Service Dog?
In your free consultation we will discuss the qualifications for having a Psychiatric Service Dog and your specific situation. Not everyone qualifies.
Is there a difference between a Psychiatric Service Dog and Emotional Support Dog?
Yes.
Psychiatric Service Dogs (PSD) receives specialized training in order to perform certain tasks for those with unseen, unnoticeable disabilities (anxiety, panic, post-traumatic stress, depression). PSD's have public access rights under the ADA.
Emotional Support Animals (ESA) are companion animals whose presence can help alleviate symptoms of mental illness and require no formal training to be recognized as an assistance animal. However, ESAs don’t have the same federally protected rights as trained service dogs and may not always be able to accompany their owners in public places or on planes, based on the guidelines that the specific establishment or airline has in place.
Are you a service dog trainer?
I am not a service dog trainer. Instead, I offer concierge services to help you understand the steps needed to self-train your dog, or I can connect you with a qualified trainer in your area. Having personally trained my own dog to become a service dog, I have firsthand knowledge of the process required to train a Psychiatric Service Dog. My role is to educate, guide, and connect you with the resources you need.
Can you help me navigate the airlines to fly with my service dog?
Yes, I can guide you through every step of traveling with your service dog. This includes creating a profile for your service dog on the airline's portal, providing you with the necessary documents to upload, and offering a customized travel guide for your trip. I tailor the travel guide based on the airlines you use and the airports you’ll be visiting. I am available by phone or email to answer any questions before your flight and while you are traveling.
What do you charge for your services?
Depending on the services you need I charge between $99 - $250.
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